Privacy Policy

At Avirra Jewels, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

🔹 1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you place an order or create an account:

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

B. Payment Information

  • Payment details are processed securely by trusted payment gateways (Razorpay/UPI/Bank).

  • We do NOT store or access your credit/debit card details.

C. Device & Usage Information

Automatically collected data such as:

  • IP address

  • Browser type

  • Device type

  • Cookies

  • Pages visited

  • Time spent on site

D. Communication Information

If you contact us:

  • Chat messages

  • Emails

  • Support queries

🔹 2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate regarding order updates

  • Provide customer support

  • Improve our products, website and services

  • Prevent fraud or misuse

  • Send promotional messages (only with your consent)

🔹 3. Sharing Your Information

We do NOT sell or share your personal data with anyone except:

A. Service Providers

Such as:

  • Payment gateways

  • Shipping companies

  • Technical support services

  • Analytics tools

These partners only use data to perform their services for us.

B. Legal Requirements

We may share data if required by:

  • Law

  • Court order

  • Government authority

🔹 4. Cookies

Our site uses cookies to:

  • Improve browsing experience

  • Track website performance

  • Save items in your shopping cart

  • Show personalised recommendations

Users can disable cookies anytime through browser settings.

🔹 5. Data Security

We use SSL encryption and secure servers to protect your personal information from loss, misuse, or unauthorised access.

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

🔹 6. Your Rights

You may request to:

  • Access your personal data

  • Update or correct your data

  • Delete your account

  • Opt-out of marketing emails

  • Restrict data processing

To do so, contact us at:
📩 support@avirrajewels.com
📱 Your WhatsApp Number

🔹 7. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect data from minors.

🔹 8. Links to Other Websites

Our site may contain links to external websites.
We are not responsible for their privacy practices.

🔹 9. Policy Changes

We may update this Privacy Policy occasionally.
Changes will be posted on this page with the updated date.

🔹 10. Contact Us

For questions about this Privacy Policy, contact:

📩 Email: ornexalglobal@gmail.com
📞 Phone: 8005763203
📱 WhatsApp: 8005763203